About The Position

We are seeking a friendly and professional Customer Service Representative to join our team in Imperial, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.

Requirements

  • Excellent communication skills with a friendly and approachable demeanor
  • Strong ability to follow directions and adhere to company policies
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Positive attitude and an easy smile, even in fast-paced situations
  • Basic computer proficiency for order processing and cash handling
  • Ability to multitask effectively in a dynamic environment
  • Keen attention to detail to ensure order accuracy
  • Team player mentality with a willingness to support colleagues
  • Physical stamina to stand for extended periods and lift up to 25 lbs.
  • Customer-focused mindset with a commitment to providing exceptional service
  • No prior experience required; on-the-job training will be provided

Responsibilities

  • Answer incoming phone calls and take customer orders accurately
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and credit card transactions efficiently
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Handle physical tasks, including lifting up to 25 lbs. when necessary
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