About The Position

The following general description applies to all Customer Service Representatives. Please read the detailed information listed below.

Requirements

  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system.
  • Must have a clear and upbeat speaking voice when communicating with customers.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Deal directly with customers either by telephone, electronically or face to face.
  • Have a memorized knowledge of our menu.
  • Handle and resolve customer inquiries and complaints.
  • Smile both over the phone and when face to face with all customers.
  • Help in preparing of food products.
  • Help keep the store clean.
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