Customer Service Representative

FASTSIGNS•San Diego, CA

67d•Onsite

About The Position

As a FASTSIGNS Sales Consultant, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person, and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long-term clients. You will learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of this FASTSIGNS Center. IF YOU HAVE SIGN/GRAPHIC INDUSTRY EXPERIENCE THIS WOULD BE A PLUS!! This position is for more of a tenured applicant who is looking to solidify a career path and personal growth in their life. If this is you, we want to talk to you! Our ideal candidate for this position is someone who is or has a: Positive Mental Attitude (PMA) Goal-Directed Behavior, (GDB) Never Stop Learning (NSL) Sense of Urgency (SOU) Self Motivated (SM) Problem solver who builds relationships Subject matter expert Positive Interaction Timely response to a client's needs Strong organizational skills Be outgoing Great listening skills Software technical savviness Demonstration of strong notation skills If you possess these characteristics, we look forward to hearing from you.

Requirements

Positive Mental Attitude (PMA)
Goal-Directed Behavior, (GDB)
Never Stop Learning (NSL)
Sense of Urgency (SOU)
Self Motivated (SM)
Problem solver who builds relationships
Subject matter expert
Positive Interaction
Timely response to a client's needs
Strong organizational skills
Be outgoing
Great listening skills
Software technical savviness
Demonstration of strong notation skills

Nice To Haves

SIGN/GRAPHIC INDUSTRY EXPERIENCE

Responsibilities

initial contact with current customers
initial contact with prospective customers
work with customers in numerous ways such as email, telephone, in-person, and at their place of business
build long-lasting relationships by turning prospects into customers and then into long-term clients
prepare estimates
implement work orders
ensure timely delivery of finished orders
involved in daily team meetings
execute business and marketing plans
be intimately involved in the success of this FASTSIGNS Center