Customer Service Representative

Bug ZeroSpringfield, MO
5d$37,000 - $42,000

About The Position

As a Customer Service Representative, you'll be a key part of our daily operations and customer experience. Responsibilities include: Answering inbound calls with professionalism and care Scheduling and coordinating technician routes Assisting current and prospective clients Promoting Bug Zero services Resolving client concerns and problem-solving Assisting with Accounts Receivable Performing administrative tasks as needed

Requirements

  • At least 2 years of customer service experience
  • Stable work history
  • Friendly, professional phone presence
  • Strong organization and attention to detail
  • Proficiency with MS Office, email, internet, and CRM software
  • Positive, customer-focused attitude

Responsibilities

  • Answering inbound calls with professionalism and care
  • Scheduling and coordinating technician routes
  • Assisting current and prospective clients
  • Promoting Bug Zero services
  • Resolving client concerns and problem-solving
  • Assisting with Accounts Receivable
  • Performing administrative tasks as needed

Benefits

  • Competitive pay with growth incentives
  • Medical, dental, vision, and life insurance
  • Retirement plan with company match
  • Paid holidays, vacation, and personal days
  • Supportive, team-oriented work environment
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