Customer Service Representative

Bosch Group•El Paso, TX

About The Position

We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch Reinvent yourself: At Bosch, you will evolve. Discover new directions: At Bosch, you will find your place. Balance your life: At Bosch, your job matches your lifestyle. Celebrate success: At Bosch, we celebrate you. Be yourself: At Bosch, we value values. Shape tomorrow: At Bosch, you change lives.

Requirements

High school diploma or GED from an accredited institution.
1+ years of warehousing experience.
1+ years of customer service experience.
1+ years of Microsoft office applications experience (word, outlook, excel, etc.)
Must be willing to work overtime, same day notice.

Nice To Haves

Shipping experience.
Proficient in English language (read and write).
Good computer skills and keyboard proficiency.
Excellent communication skills.
Ability to work as part of a Team.
Warehouse management systems such as SAP, AS400, Red Prairie, etc.

Responsibilities

Organize daily orders to insure correct on-time shipping.
Communicate with various departments on varying topics related to shipping / warehousing.
Work closing with Planning Team to achieve 100% customer satisfaction and several customer incidents.
Verify availability of material required for shipment completion.
Proactively conduct analysis in warehouse systems to identify reasons behind potential shipment delays and execute corrective actions.
Communicate with warehouse personnel all shipping requirements.