Customer Service Representative (Tues-Sat)

American Residential Services • Lake Orion, MI

38d • $18 - $23 • Onsite

About The Position

Join Andy's Statewide, part of ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. Responsibilities Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office - not remote.

Requirements

• Prior experience in a customer service or call center environment
• Proficiency with Microsoft Office and computer-based systems
• Ability to handle multi-line phones with accuracy and composure
• Must report daily to the office (no remote work available)
• Weekend and shift flexibility may be required
• Must pass background check and drug screening

Responsibilities

• Deliver exceptional customer service through inbound and outbound calls.
• Manage scheduling
• Handle multi-line phones
• Support customers with professionalism and urgency.

Benefits

• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO + 8 paid holidays
• Company-paid life insurance
• Clean office environment with strong team culture
• Career growth opportunities within a national network

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees