Fully Remote Financial Customer Support Representative

ReqRoute,Inc • Houston, TX

6d • $17 • Remote

About The Position

Must have banking or financial domain experience Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries

Requirements

• banking or financial domain experience
• Excellent communication and organizational skills, attention to detail, and strong follow-up skills
• Strong problem-solving skills
• Flexible and adaptable to change
• Proficient in Microsoft Office Suite
• Windows navigation skills
• proficiency in spoken and written English
• Experience – 1-2 year minimum in call center environment

Responsibilities

• Answer inbound calls from our internal clients at the branches.
• Educate Financial Advisors on account services and capabilities.
• Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
• Resolve customer inquiries

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed