Customer Service Representative (Must Have Bachelors Degree)

TEKsystems • Haltom City, TX

13d • $19 - $24 • Onsite

About The Position

Completed 4 year Bachelor’s Degree Required
2 Departments you will be considered for:
Customer
Care Representative
Schedule: Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM –-12 PM.
Job Duties: Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc.
Customer
Accounts Representative
Schedule: Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM – 12 PM.
Job Duties: This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due).
Compensation - Must have Bachelors Degree to qualify:
$21.50/hr. less than three years of professional experience
$23.00/hr. more than three years of professional experience
Spanish speaking associates will receive + $.50 with payrates
Job Type & Location
This is a Contract to Hire position based out of North Richland Hills, TX.

Requirements

• Completed 4 year Bachelor’s Degree Required

Responsibilities

• Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc.
• Calling customers who have only missed one payment (between 1 and 29 days past due).

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees