Part-time Customer Service Representative (Flexible Hours!)

Suburban Propane•Tigard, OR

About The Position

Looking for an opportunity with flexible hours that lets you balance work with the rest of your life? If you answered yes then we invite you to apply now to become one of our part-time Customer Service Representatives. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, and efficiency. We’ll give you a flexible work schedule along with all of the training you need to make sure that you succeed in providing the best possible service to our customers. We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services.

Requirements

Minimum of 3 years of experience in a customer service role
Minimum of a High School diploma or GED preferred
Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
Ability to multi-task and prioritize assignments in a team environment

Responsibilities

Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
Effectively manage customer account data which includes setting up new accounts and maintaining related data