Customer Service Rep I

Crawford & CompanyJacksonville, FL
8hOnsite

About The Position

At Crawford, every claim represents a person and a community we help rebuild. As a Customer Service Representative, your strong communication skills, customer service experience (call center preferred), and computer proficiency will ensure a seamless claims process and positive client experience. This is your chance to be part of the One Crawford family—where your work truly matters.

Requirements

  • Strong communication skills
  • Customer service experience (call center preferred)
  • Computer proficiency

Responsibilities

  • Assist with Care: Provide assignment support for open/pending claims by contacting clients and contractors.
  • Ensure Accuracy: Document details across multiple systems according to procedures.
  • Create Impact: Deliver exceptional service that restores communities every day.
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