Customer Service Representative (02900) - 407 E University Ave

Domino's•Urbana, IL

1d•Onsite

About The Position

Join our team as a Customer Service Representative at our Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States.

Requirements

Excellent customer service skills with a friendly and positive attitude
Strong communication abilities, both verbal and written
Basic computer skills and ability to learn new systems quickly
Proven multitasking skills and attention to detail
Flexibility to work weekends, holidays, and various shifts as needed
Physical ability to stand for extended periods and lift up to 25 lbs
Cash handling experience preferred
Food preparation knowledge or willingness to learn
Ability to follow directions and adhere to company policies and procedures
High school diploma or equivalent preferred
Previous experience in food service or customer-facing role is a plus

Nice To Haves

Cash handling experience preferred
Food preparation knowledge or willingness to learn
High school diploma or equivalent preferred
Previous experience in food service or customer-facing role is a plus

Responsibilities

Answer phone calls and take customer orders accurately and efficiently
Prepare and make pizzas according to company standards and customer specifications
Process cash and card transactions, ensuring accurate handling of money
Deliver outstanding customer service, addressing inquiries and resolving issues promptly
Maintain a clean and organized work environment, adhering to food safety and hygiene standards
Collaborate with team members to ensure smooth operations during busy periods
Assist with various tasks as needed, including cleaning and restocking supplies
Lift and move items weighing up to 25 lbs as required

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