Customer Service Representative- FULLY REMOTE

TEKsystems • Charleston, SC

4d • $19 - $19 • Remote

About The Position

TEKsystems is looking to hire a group of Customer Service Representatives to work FULLY REMOTE for a client based in New Jersey.
Candidates can sit anywhere within EST hours.
This position is a great opportunity to get your foot in the door and grow. Our client will be providing all the equipment needed for the position.
- Will be in a fast paced, high-volume environment, mainly doing outbound calls in a scripted setting.
- Campaigns will vary and change from time to time.
- These will not be straight cold calls, instead be focused on former/active customers.
- Handle customer service inquiries and problems.
- Making outbound calls through our dialer on specific campaigns

Requirements

• Previous RECENT call center or customer service experience (1-2 years preferred)
• Outbound dialing experience is highly preferred (ability to handle rejection)
• Strong computer skills
• Time management skills
• Strong communications ability (both written and verbal)

Responsibilities

• Handle customer service inquiries and problems.
• Making outbound calls through our dialer on specific campaigns

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed