Customer Service Representative (Fort Pierce, FL)

FCC Environmental Services•Fort Pierce, FL

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Start your career with FCC and become part of our global team of passionate waste industry professionals Position Summary: This role will ensure the efficient day-to-day operations of the office. This role will support the work of management and other staff.

Requirements

1-3 years of experience in an office environment.
Experience with Microsoft Suite is required.
Strong attention to detail
Prompt, professional, and dependable demeanor
High School Diploma

Nice To Haves

Experience in the waste industry is a plus.
Bi-lingual in Spanish a plus; read, write and converse.
Post-secondary education in business, computers, or office management is an asset

Responsibilities

Answering all inbound calls in a courteous and professional manner
Use of computer word processing, spreadsheet, and database software systems to prepare reports, memos, and documents.
Act as a liaison for clients, while resolving problems that our customer accounts may face with accuracy and efficiency.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Follow communication procedures, guidelines, and policies.
Maintains proactive contact and provides support to ensure corporate and operational goals are met.
Special projects as assigned.