Customer Service Representative overnight

Planet FitnessDenver, CO
4d$19Onsite

About The Position

Join the energetic team at Planet Fitness - PF Baseline Fitness as a Customer Service Representative overnight! In this role, you'll be the friendly face that welcomes our members, ensuring a positive experience during their late-night workouts.

Requirements

  • High school diploma or equivalent required; college coursework a plus.
  • Previous customer service experience preferred.
  • Strong communication skills and a friendly, approachable attitude.
  • Ability to work independently during overnight shifts.
  • Basic computer skills and familiarity with gym software.
  • Must be able to lift up to 50 lbs and stand for extended periods.
  • Availability to work overnight shifts, including weekends.
  • Passion for fitness and a desire to help others achieve their goals.

Responsibilities

  • Greet and assist members with a warm and friendly demeanor.
  • Handle member inquiries and resolve issues promptly and professionally.
  • Maintain cleanliness and organization of the gym facilities.
  • Process new memberships and renewals efficiently.
  • Monitor gym equipment and report any maintenance needs.
  • Ensure safety protocols are followed during overnight hours.
  • Perform administrative tasks, including data entry and filing.
  • Promote a positive and inclusive gym culture for all members.

Benefits

  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
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