Customer Service Representative - Spokane

Metro Express Car Wash•Spokane, WA

13h•$19•Onsite

About The Position

At Metro Express Car Wash, our mission is simple: to provide a memorable, feel-good experience and value that exceeds expectations. As a family- and veteran-owned company, we take pride in creating a positive environment for both our customers and our team members, and we’ve built our reputation by doing things the right way. If you’re looking for a role that keeps you active, lets you work outdoors, and offers opportunities to grow, join our team as a Customer Service Representative (CSR)! This is a great opportunity to be part of a supportive, fast-paced team that brings energy, teamwork, and great service to every customer interaction. What You’ll Do As a CSR, you’re the friendly face of our car wash! Each day, you will: Smile and greet customers, guide their vehicles into the wash tunnel, and ensure a safe, clean site Inform customers about our wash options, services, and unlimited wash memberships / current promotion in a friendly, non-pushy way Earn commission on every membership/promotion sale Follow safety rules to keep yourself and others safe We’re in the business of clean—so it’s important our locations reflect that. You’ll work with your team to keep the site clean, organized, and looking its best. Your Schedule This is a Full-Time position, 32–40 hours Weekend availability is required Why Join Metro Express Car Wash? We’re not just about washing cars—we’re about building careers! Whether you’re working part-time in school or looking for a place to grow, we’ve got you covered. Work Outside – Stay active and enjoy the outdoors all year. We’ll keep you comfy with company-provided gear. Grow with Us – Show us what you can do, and we’ll help you move up! Our Core Values – Passion, Ownership, and Grit guide everything we do Sales with Support – We train you to inform, not pressure. Your conversations with customers can earn you commission! Great Benefits (for full-time employees): $19 / hour + commission on every membership or promotional sale you make! Medical, Dental, and Vision Insurance 401(k) Plan Tuition Reimbursement (Also available with part-time employment) Paid Time Off (Up to 3 weeks in the first 12 months) Free Weekly Car Wash Visit the Careers page on our website to watch our recruiting video and learn more about us! https://www.metroexpresscarwash.com/careers/ Salary Description $19 / hour + commission opportunities

Requirements

Someone who’s upbeat, friendly, and has a passion for service
Flexibility to work evenings, weekends, or both
Comfort working outdoors year-round in varying weather conditions with the support of company-provided weather gear
Physical stamina to stand, bend, stretch, and lift up to 50 lbs. during your shift
Applicants who are 18 years or older

Nice To Haves

Bonus points if you have retail or sales experience (but it’s not required!)

Responsibilities

Smile and greet customers, guide their vehicles into the wash tunnel, and ensure a safe, clean site
Inform customers about our wash options, services, and unlimited wash memberships / current promotion in a friendly, non-pushy way
Earn commission on every membership/promotion sale
Follow safety rules to keep yourself and others safe
Work with your team to keep the site clean, organized, and looking its best.