Job Fair

Answering Service Care • Margate, FL

7h • $16

About The Position

We're seeking top-notch Customer Service Representatives to deliver exceptional support.
You will be primarily taking calls for one of our industries, however, you will occasionally still receive calls from other accounts as well to support overflow.
We proudly serve a diverse range of industries, ensuring exceptional communication solutions tailored to meet the unique needs of each client. From Medical and Real Estate to Legal & Finance, Tech & Security, Contractors, and Business Services, we're adept at providing seamless support across all industries.

Requirements

• Empathy and compassion towards customers' situations
• Keen attention to detail
• Strong verbal and written communication skills
• Ability to maintain positivity and patience under pressure
• Intermediate to advanced computer skills

Responsibilities

• Engage with customers professionally and empathetically to understand their concerns and complaints, adhering to all scripting guidelines.
• Provide timely and accurate assistance, addressing customer concerns with efficiency and courtesy.
• Take accurate phone messages during customer interactions to ensure clear, detailed documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed