Midland - CSR Office

Foster Blue Water Oil • Midland, MI

3d • Onsite

About The Position

Blue Flame Propane, Inc. is seeking a full-time Customer Service Representative for our Midland Bulk Plant Office . Position Duties and Responsibilities: Professionalism with handling customer calls for enrollments, cancellations, resolutions for issues, and complaints. Processing customer orders. Posting daily work in the computer system. Reconciling daily deposits. Assist with dispatching customer orders to drivers. Greet visitors (customers, USPS, FedEx, UPS). If needed, other duties as assigned by the Director or Office Manager.

Requirements

• Two years of Customer Service experience preferred.
• Moderate data entry and computer skills required.
• Effective communication skills, friendly, organized, and professional.

Responsibilities

• Handling customer calls for enrollments, cancellations, resolutions for issues, and complaints.
• Processing customer orders.
• Posting daily work in the computer system.
• Reconciling daily deposits.
• Assist with dispatching customer orders to drivers.
• Greet visitors (customers, USPS, FedEx, UPS).
• Other duties as assigned by the Director or Office Manager.

Benefits

• Pay is determined by experience.
• Employee discounts for oil and propane.
• 401(k)/Profit-sharing plan with full access to a team of investment professionals.
• Vacation, sick EST, paid holidays, and overtime.
• Medical, dental, and vision coverage plans.
• Life insurance.
• Christmas Club and other company perks and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees