Customer Service Representative

Conduent Business Services, LLCTempe, AZ
7d$19Remote

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Representative Remote Salary: $19 an hour, which may be below your state’s minimum wage. Please take this into consideration when applying. Monday – Friday 8am-5pm Eastern time As a Customer Service Representative, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries. You will take phone calls and answer chats/emails regarding accounts payable and bills. Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes.

Requirements

  • Strong computer and phone skills. Ability to use web-based computer applications
  • Excellent communication skills, both written and verbal
  • Able to manage telephone and chat customer interactions and convey confidence while resolving the customer’s issues.
  • Attention to detail
  • Must be able to pass a background and drug test.
  • Must be 18 years or older
  • Must have a High School Diploma or GED
  • Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
  • Must have the ability to connect with an ethernet cable to a modem/router

Responsibilities

  • assist with customer questions, inquiries, and issues related to accounts payable inquiries
  • take phone calls and answer chats/emails regarding accounts payable and bills

Benefits

  • health insurance coverage
  • voluntary dental and vision programs
  • life and disability insurance
  • a retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time
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