Customer Service Rep(02971) - 12545 State Rd 143 Space A

Domino's • Highland, IL

5h

About The Position

Domino's Pizza in Highland, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.

Requirements

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in phone interactions
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company procedures
• Physical capability to stand for extended periods and lift up to 25 lbs
• Flexibility to work weekends, holidays, and various shifts as needed
• Multitasking skills to manage multiple orders and tasks efficiently
• Team player attitude with a willingness to support colleagues
• Attention to detail in order preparation and customer interactions
• Basic computer skills for operating ordering systems
• Must be able to pass a pre-employment drug test and criminal background check

Nice To Haves

• Food service experience is a plus, but not required
• High school diploma or equivalent preferred

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle multiple tasks simultaneously in a fast-paced environment
• Lift and move items weighing up to 25 lbs as needed

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED