Customer Service Rep(Shipping/Receiving) 2nd shift- Edgerton, KS

ID Logistics US • Edgerton, KS

7h • Onsite

About The Position

We’re seeking a Customer Service Representative (GUI) to support daily customer interactions and order-related activities in a fast-paced warehouse environment. This role partners closely with customers, the on-site management team, and warehouse personnel to ensure efficient handling of inquiries, orders, shipments, and billing. This position works closely with customers and on-site KANE management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills.

Requirements

• High School Diploma or GED; or equivalent combination of experience and education
• 3 years verifiable customer service experience
• Strong written and verbal communication skills
• Outstanding computer and data entry skills
• Proficient in Microsoft Office suite

Nice To Haves

• Bachelor’s degree in business or similar discipline

Responsibilities

• Responding to inquiries
• Processing orders
• Handling complaints
• Handling various product inquiries
• Handling special requests
• Handling discrepancies
• Shipping and receiving
• Billing and invoicing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees