Customer Service Rep(01705) - 15920 Hickman Rd

Domino's•Clive, IA

1d•Onsite

About The Position

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Requirements

A team player who is punctual and has a positive attitude!
A fun and friendly person, who is comfortable talking to customers.
Ability to work efficiently in a fast-paced environment.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Excellent communication and interpersonal skills.
Flexibility to work evenings, weekends, and/or holidays.
You are at least 16 years of age.

Responsibilities

Provide friendly and attentive service to customers both over the phone and in-person.
Assist customers with placing orders, customizing pizzas, and answering menu questions.
Upsell additional menu items and promotions to enhance customer satisfaction.
Handle inquiries, concerns, and complaints with empathy and professionalism.
Accurately enter orders into the system and process payments.
Maintain cleanliness and organization within the store