(Part Time) Customer Service Representative - UniFirst

UniFirst • Hobbs, NM

3d

About The Position

UniFirst is seeking a dedicated Part Time Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training.

Requirements

• Verbal & written communication skills\: professional telephone and email etiquette
• Essential skills\: active listener, responsive, and personable
• Computer skills\: proficient knowledge of Microsoft Office products ( i.e. Outlook, Excel, Word, TEAMS, etc )
• Time management and organizational skills with attention to detail
• A collaborative, team-player capable of working independently
• Problem solver in a dynamic environment
• Comfortable performing basic mathematical skills ( i.e. adding, subtracting, multiplying, dividing, etc.)

Nice To Haves

• 2 years of Customer Service experience in an administrative setting is preferred
• Prior Accounts Receivable experience is highly encouraged
• High School diploma or GED equivalent is recommended

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email
• Provide excellent customer service to both customers and UniFirst personnel
• Perform accounts receivable duties : calling on outstanding accounts, processing credits and exchanges , and resolving account conflicts through UniFirst’s escalation process
• Partner and provide administrative support to UniFirst’s Sales Department
• Perform basic data entry and other additional duties

Benefits

• On the job training
• Paid Time Off
• Paid Holidays
• Direct Payroll Deposit
• Employee Referral Bonuses Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees