Customer Service Representative - February 2026 Start - Inbound Only

Principle Choice Solutions LLC • Little Rock, AR

1d • $17 - $22 • Remote

About The Position

Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you!

Requirements

• High school diploma or GED
• Great communication skills and a desire to help others
• Attention to detail and reliability
• Ability to adapt and work well in a team
• Ability to obtain and pass a VA government background check
• Two forms of valid ID (one must be a REAL ID or U.S. passport)
• U.S. citizenship (work sponsorship not available)

Nice To Haves

• Preferred 1 year of call center experience
• General office skills and knowledge of standard office computer equipment

Responsibilities

• Answer incoming calls and assist customers with their questions.
• Provide excellent service with a positive approach.
• Document call details in our systems.
• Solve problems and help customers find solutions.
• Work with a variety of people and build positive relationships.
• Stay up-to-date on our processes and procedures.

Benefits

• Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97
• Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time
• Comprehensive health, dental, and vision.
• Paid time off, paid sick time and paid holidays (11)
• 401(k) with employer matching
• Tuition assistance and employee support programs
• Paid training and all equipment provided
• Opportunities for advancement
• Friendly, business casual work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED