Customer Service Representative
About The Position
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join their team. This position is located at Store 0516 at 12008 E 40 Hwy, Independence, MO 64055. It is a Full-time entry-level position seeking a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills. QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions, meeting the immediate needs of mainstream consumers. With over 30 years of experience, QCHI has become a trusted leader in the Alternative Financial Services marketplace, primarily offering credit options for consumers underserved by traditional banking institutions, and has expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI offers consumers easy and hassle-free access to various short-term loans and additional services like check cashing and bill pay, focusing on convenience and speed. The specialty finance consumer loan industry is evolving, with customers seeking greater convenience through online transactions and a broader range of loan products. QCHI emphasizes improvements in technology, product/process development, and innovation to gain market share and competitive scale. QCHI’s headquarters is in Lenexa, Kansas, and it employs approximately 700 people across the United States.
Requirements
- Excellent customer service skills
- Cash Handling experience
- Ability to operate computers and standard office equipment preferred
- Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Must have proof of eligibility to legally work in the United States
Responsibilities
- Complete cash transactions for our customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays. You will have Sundays off!
Benefits
- Monthly bonus program
- Steady hours
- Paid Time Off
- Paid Holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
