Customer Service Representative
About The Position
LabelValue is seeking a full time Customer Service Representative to join our growing team. LabelValue.com is a label manufacturer in Tampa, FL with a wide array of labeling solutions. Our product lines include all varieties of labels, custom printed labels, shrink sleeves, and labeling tools. The Customer Service Representative will report directly to our Customer Experience Manager and work as an important team member in a fast-paced environment, to support both our outbound and inbound sales. Pay: Starting at $17.00/hour. Schedule: Monday-Friday 9:00am-5:30pm.
Requirements
- Experience with Microsoft Office
- Proficient at typing
- Proficiency with computers required
- Highly organized with ability to multi-task
- Strong work ethic
- Team-oriented
- Excellent customer service skills
- Professional demeanor & great communication skills
Responsibilities
- Assist Website Visitors via Live Chat, Email, & Phone Calls
- Order Entry & Data Quality Control
- Enter & Process Orders
- Offer Product Recommendations and Upsells
- Communicate Turnaround Times & Expectations to Customers
- Provide Exceptional Customer Service at Every Touchpoint
- Communicate Internally Regarding Customer Needs & Issues
Benefits
- Medical
- Dental
- Vision
- Short-Term & Long Term Disability
- Life Insurance
- Holiday Paid Time Off
- Paid Time Off
- 401(k) with Company Match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
