$19/hour Customer Service Representative (Remote Possibilities After 90 Days)

TEKsystems • Harrisburg, PA

5d • $19 - $19 • Onsite

About The Position

TEKsystems is hiring Customer Service Representatives to support a high-volume call center environment. This is an excellent long-term opportunity for individuals who are reliable, customer-focused, and eager to grow within a stable organization. You will handle inbound customer calls, assist with account inquiries, process payments, update account information, and perform general data entry. This role requires professionalism, strong communication skills, and the ability to work on-site daily.

Requirements

• At least 1 year of consecutive customer service experience (call center experience is a plus, but not required).
• Strong data entry and computer literacy skills.
• High School Diploma or GED (verified during pre-employment process)
• Reliable transportation and strong attendance history.
• Ability to commit to on-site work Monday–Friday.
• Must have no outstanding program-related fines prior to start date (will be verified).

Nice To Haves

• Prior call center experience
• Experience working in customer support environments
• Positive and professional demeanor

Responsibilities

• Answer inbound customer calls regarding account information.
• Provide accurate information and support to existing and prospective customers.
• Process applications and payments over the phone.
• Document customer concerns and update account information.
• Perform basic data entry and prepare reports as needed.
• Maintain a positive, solutions-focused approach during customer interactions.
• Adhere to company policies, privacy regulations, and call center standards.

Benefits

• Paid Holidays & PTO (accrual begins on day one)
• Opportunities for voluntary overtime (time-and-a-half)
• Long-term stability with potential for ongoing employment
• Employee events, seasonal celebrations, and team-oriented culture
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED