Customer Service Representative
Max Motors Dealerships•Richmond, MO
•$40,000 - $119,998
About The Position
We are seeking a dedicated individual to join our team at Max Motors Dealerships as a customer service representative. In this capacity, you will be the first point of contact for our valued customers, providing them with exceptional service and support throughout their automotive needs.
Requirements
- Proven experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- Basic knowledge of automotive products and services is preferred.
- Proficient in Microsoft Office Suite and customer relationship management (CRM) software.
Nice To Haves
- Experience in the automotive industry.
- Fluency in additional languages.
- Strong problem-solving skills and a customer-focused mindset.
Responsibilities
- Assist customers with inquiries regarding vehicles, services, and dealership policies.
- Manage customer complaints and provide appropriate solutions in a timely manner.
- Coordinate with various dealership departments to ensure customer satisfaction.
- Maintain customer records and update information as needed.
- Provide informative responses regarding vehicle features, financing options, and service schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
