CUSTOMER SERVICE REPRESENTATIVE - FULL TIME
About The Position
Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force. This is a full-time, entry-level position. Hours are: Monday to Friday, 8:30 a.m. - 5:00 p.m, On-Site. THE IDEAL CANDIDATE WILL: Prioritize the customer experience Manage multiple responsibilities with a high degree of professionalism Build positive relationships with our customers and sales force Be able to problem solve, work independently, and support other team members.
Requirements
- Written and verbal communication is required
- Proficient in Excel, Word and Outlook
- Proficient English language skills required
- Excellent Telephone Etiquette
- Ability to Multitask
- BCI requires a post- offer background check, physical and drug screen and employment is contingent upon satisfactory results.
Responsibilities
- Inbound & Outbound Telephone Calls & Emails
- Accurate and Efficient Customer Order Entry
- Customer and Sales Force Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
