Provides superior customer service to customers while placing an emphasis on relationship building.
Consistently provides superior professional service to internal and external customers.
Consistently meet expectations of teamwork, punctuality, and regular, reliable attendance.
Opens, maintains, and services deposit accounts and ancillary services.
Demonstrates an understanding of trusts, POAs, and estates.
Professionally answers questions and resolves problems for customers and staff.
Performs a variety of customer service-related tasks, including, but not limited to redeeming US Savings Bonds, notarizing documents, and processing domestic/international wires.
Creates awareness about products and services through needs exploration and rapport building. Makes referrals as appropriate.
Assists in attaining branch sales goals by supporting and participating in branch campaigns.
May act as a safe deposit custodian by establishing and closing safe deposit contracts, processing payments, and providing box access.
Possesses complete knowledge of teller functions to assist as a teller as needed.
Provides support to all branches.
Assumes additional responsibilities as requested.
High school diploma or GED required; additional courses or CFT classes preferred.
Minimum of two years of retail banking and/or Customer Service experience with demonstrated leadership and communication skills.
Strong communication and interpersonal skills.
Strong knowledge of current technology and ability to adapt to changing technology.
Demonstrated commitment to customer service.
Competitive salary
Generous paid time off
12 paid holidays
Dynamic work culture
Fun work environment
Weekly pay schedule
Medical, dental, vision and life insurance upon hire
401K plan with dollar-for-dollar match
Profit sharing bonus after two full calendar years of employment