Customer Service Rep(02752) - 1506 S Main St

Domino's•Red Bud, IL

11d

About The Position

Are you passionate about delivering exceptional customer service? Join our team as a Customer Service Representative at our Red Bud, United States location! We're looking for a friendly and professional individual to be the face of our company and provide outstanding support to our valued customers.

Requirements

Excellent verbal and written communication skills
Strong interpersonal skills with a friendly and approachable demeanor
Ability to remain calm and professional in high-pressure situations
Proven multitasking abilities and efficient time management skills
Problem-solving skills with a customer-focused approach
Basic computer skills, including proficiency in data entry and use of customer service software
Attention to detail and accuracy in all tasks
Flexibility to work various shifts, including evenings and weekends
High school diploma or equivalent
Ability to stand for extended periods and lift up to 25 pounds occasionally

Nice To Haves

Previous customer service experience preferred, but not required

Responsibilities

Greet customers warmly and address their inquiries, concerns, and requests in a timely and efficient manner
Process orders, returns, and exchanges while ensuring accuracy and adherence to company policies
Maintain a thorough knowledge of our products and services to provide accurate information to customers
Collaborate with team members to resolve complex customer issues and ensure customer satisfaction
Handle customer complaints with empathy and work towards positive resolutions
Maintain a clean and organized work environment
Assist in various administrative tasks as needed
Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting
Participate in ongoing training and development programs to enhance customer service skills

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