Customer Service Rep (01469)- 3200 Kristin Way

Domino's•Louisville, KY

17h

About The Position

We are seeking a friendly and empathetic Customer Service Representative to join our team at our Louisville, United States location. As a key member of our customer support team, you will be responsible for providing exceptional service to our valued customers, addressing their inquiries, and resolving issues with a positive attitude.

Requirements

Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficiency in customer service software and basic computer skills
Ability to multitask and prioritize in a fast-paced environment
Patient and empathetic approach to customer interactions
Previous customer service experience preferred
High school diploma or equivalent
Ability to work flexible hours, including weekends and holidays as needed
Strong team player with a positive attitude

Nice To Haves

Previous customer service experience preferred

Responsibilities

Answer incoming customer calls, emails, and chat messages in a timely and professional manner
Provide accurate information about our products and services
Process orders, refunds, and exchanges efficiently
Identify and escalate complex issues to appropriate departments
Maintain detailed records of customer interactions and transactions
Collaborate with team members to ensure customer satisfaction
Stay updated on company policies, products, and services
Participate in ongoing training and development programs
Contribute to a positive work environment by supporting team goals