About The Position

Domino's Pizza in Troy, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at 131 N Lincoln Dr. As a vital member of our store, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service and quality products.

Requirements

  • Excellent customer service skills with a friendly and positive attitude
  • Strong communication abilities, both verbal and written
  • Basic math skills for handling cash transactions and order calculations
  • Ability to follow directions and adhere to company policies and procedures
  • Flexibility to work in a fast-paced environment and adapt to changing priorities
  • Availability to work weekends, holidays, and various shifts as needed
  • Team player mentality with a willingness to support colleagues
  • Physical ability to stand for extended periods and lift up to 25 lbs.

Nice To Haves

  • High school diploma or equivalent preferred (but not required)
  • Previous experience in food service or customer-facing roles is a plus

Responsibilities

  • Answer incoming phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas and other menu items according to company standards
  • Process cash and credit card transactions, ensuring accuracy in all financial dealings
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment, adhering to all health and safety regulations
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks to uphold store cleanliness standards
  • Handle and lift items weighing up to 25 lbs. as needed
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