About The Position

Join our dynamic team as a Customer Service Representative in Caseyville, United States! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

Requirements

  • Excellent customer service skills with a friendly and positive attitude
  • Strong communication abilities, both verbal and written
  • Basic computer skills for order processing and data entry
  • Ability to multitask and work efficiently in a fast-paced environment
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Cash handling experience or ability to learn quickly
  • Team player with a willingness to support colleagues and contribute to a positive work atmosphere
  • Physical ability to stand for extended periods and lift up to 25 lbs
  • Attention to detail and ability to follow directions accurately
  • High school diploma or equivalent (preferred)

Nice To Haves

  • Previous customer service experience is a plus, but not required

Responsibilities

  • Answer incoming phone calls and assist customers with their inquiries and orders
  • Process customer orders accurately and efficiently
  • Handle cash transactions and maintain proper cash handling procedures
  • Prepare products according to company standards and customer specifications
  • Provide a positive and friendly customer experience in all interactions
  • Collaborate with team members to ensure smooth operations and timely order fulfillment
  • Maintain a clean and organized work environment
  • Assist with additional tasks as needed to support overall business operations

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What This Job Offers

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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