Customer Service Representative - Part Time

Champion Homes • Lillington, NC

1d

About The Position

Knowledge in manufactured home parts, service and bilingual a plus. Interviews customers, gather information, and record interview information into computer for customer service by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned.

Requirements

• Must have strong attention to detail
• Must have strong computer skills
• Must be able to lift up to 20lbs.
• Must provide a high level of customer service
• Must have strong communication skills both internal (Champion) and external (Customers)
• Must have a great work ethic
• Must live the Champion Operating Principles
• Must have working knowledge of Microsoft Office

Nice To Haves

• Previous experience in manufactured/modular housing desired
• bilingual

Responsibilities

• Talks with customers by phone to go over the customer list.
• Review retailer checkout sheets for items wrong with home when it arrives at the lot.
• Guide contractors working for their plant.
• Enter service orders into the service system.
• Assign correct parts to each item on service order.
• File completed work orders.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed