Customer Service Representative-FT
About The Position
The Customer Service Representative is responsible for successfully and efficiently answering large volumes of calls, emails, and chats from our patients in regard to their financial responsibility to Centra. The Customer Service Representative completes the necessary data entry of insurance and demographic information for the patient. The representative also answers inquiries from our patients on how to use our patient portal functionalities. The Customer Service Representative contributes to the financial success of Centra by offering payment options and assistance to our patients.
Responsibilities
- answering large volumes of calls, emails, and chats from our patients
- data entry of insurance and demographic information
- answers inquiries from our patients on how to use our patient portal functionalities
- offering payment options and assistance to our patients
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
