Customer Service Representative

TeleTech Holdings • Malta, NY

257d • $18

About The Position

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200.

Requirements

• At least 1 year of customer service experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Benefits

• Base wage starting at $18.92 plus performance bonus opportunities
• PTO
• tuition reimbursement
• health and wellness incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED