Since its inception in 1972, Double E Group has been at the forefront of engineering excellence, providing high-performance web handling and material handling equipment to the paper, film, and foil converting and packaging industries. Our comprehensive product line includes core chucks, core shafts, safety chucks, brakes, web guides, slitting systems, knife holders, composite cores, core plugs, rollers, core cutters, reel spools and an extensive line of material handling equipment. With manufacturing facilities in Massachusetts, Wisconsin, Maine, New Jersey and Italy, as well as offices in Italy, the United Kingdom, France, Germany, Mexico, and Colombia, we are dedicated to meeting the diverse needs of our global clientele. At Double E Group, we pride ourselves on our history of innovation and our commitment to customer satisfaction. Our team of experts works tirelessly to develop cutting-edge solutions that improve throughput, enhance operator safety, and reduce downtime. By maintaining a large network of qualified sales and support agents worldwide, we ensure that our customers receive prompt and courteous attention to their needs. Join us at Double E Group, where we are dedicated to engineering excellence and delivering unparalleled service to the converting industry. The incumbent is responsible for representing external customers within Double E. The position handles customer calls for prices, parts, and service. The position also partners with sales team members, providing phone coverage in the salesperson’s absence, handling parts orders, preparing quotations and pacing the sales process.