Customer Service Representative

Kforce has a client that is seeking a Customer Service Representative. Candidates must have experience has experience in manufacturing or other industrial related experience. Responsibilities: * Providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department * Supports customers by providing helpful information, answering questions, and responding to complaints * Front line of support for our customers and help ensure that our customers are satisfied with products, services, and solutions* Customer service experience * Computer experience * Microsoft Applications experience (Outlook/Excel) * Experience in manufacturing or other industrial related experience * Customer/client focus * Problem-solving/analysis skills * Time management skills * Communication skills * Teamwork-orientation * Technical capacity * Mechanical aptitude