Tata Consultancy Services-posted about 1 year ago
Full-time
Milford, OH
Professional, Scientific, and Technical Services
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The Customer Service Representative at Tata Consultancy Services is responsible for managing inbound calls from customers and B2B providers, ensuring adherence to established guidelines and goals. The role emphasizes effective communication, a positive customer interaction approach, and the ability to handle information requests, compliments, and complaints with attention to detail. Proficiency in Excel, Word, and Outlook is essential for managing high volumes of requests efficiently.
