Customer Service Representative
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About The Position
The Customer Service Representative position is a member of the Customer Experience Center Team in our Dayton, Ohio office. The CSR is responsible for interacting with VineBrook customers, using various communication channels, to resolve customer concerns, issues, and questions. We are looking for people, with empathy and patience, and are passionate about Customer Service. We are looking for team members who will actively listen to our customers concerns, issues, and questions while maintaining a positive attitude and calm demeanor. We love people who know that details make the difference, and who thrive in a fast-paced environment. This is not just a job - this is the first step in a long-lasting career where you can learn and grow with our team! You will have the opportunity to learn new 'skills' which will expand in types and complexity with each new customer situation.
