Customer Service Representative

Paul Davis • Herculaneum, MO

112d

About The Position

Position: Help our customers and team members in any way needed, with a welcoming and friendly attitude. This position fills many roles and requires a friendly and organized individual who does not mind pitching in wherever the need occurs.

Requirements

• A friendly and welcoming personality is a must!
• Organized, detailed administrative coordinator who likes a fast-paced environment
• Loves talking to people and building relationships
• Likes to problem-solve and help people find solutions
• Enjoys completing tasks
• Is a stickler for the details
• Can review data and deductively think through what information might be missing
• Proactive, assertive personality
• Enjoys taking care of others
• High School Diploma or equivalent
• Professional appearance and courteous manner

Responsibilities

• Stays in constant contact with customers, industry partners, and team members
• Field calls/emails from customers, partners, and team members
• Intake, dispatch and follow-up of jobs/claims
• Collects required documentation for all jobs/claims
• Problem solves and helps people find solutions
• Performs office administrative operations
• Other tasks and projects as assigned

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees