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If you wake every morning with the desire to share your love of travel with others, we would like to welcome you on board as a Customer Service Representative to support our Family of Brands and begin your career in travel. This role involves service, education, problem solving, collaboration, taking initiative, and nurturing relationships with guests and colleagues. You will amaze our guests at every touchpoint, including inbound calls, chats, and emails, exceeding their expectations of friendly, efficient, and helpful service. You will develop a quest for knowledge to understand the brands you represent and the locations to which we travel. You will identify, research, and resolve issues to utmost customer satisfaction, partner with your manager and teammates to meet your individual goals, and be proactive in keeping up with relevant product updates and trainings. We provide opportunities to grow within the contact center, including onto the sales team, where you will match our vacation product with our guests’ needs.
