Customer Service Representative
Gainsco•Richardson, TX
265d•Hybrid
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About The Position
We are seeking an energetic and service driven Customer Service Representative to join our dynamic team. The CSR receives inbound phone calls and is responsible for providing our policyholders and agents with excellent customer service by addressing inquiries, resolving issues, or escalating calls to management. This role involves actively listening, understanding needs, and delivering accurate information in a timely manner.
