CUSTOMER SERVICE REPRESENTATIVE
City Of Martinsville•Martinsville, VA
431d•$33,627 - $33,627
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About The Position
The Customer Service Representative position in the Utility Billing Division is responsible for providing exceptional office support and customer service. This role involves responding to a high volume of inquiries and complaints regarding utility accounts, requiring effective communication and problem-solving skills. The representative will explain services, policies, and procedures, and ensure customer satisfaction through accurate and timely responses to inquiries.
