Customer Service Representative

Adams Health Network • Decatur, IN

109d

About The Position

The Customer Service Representative handles incoming calls from patients with billing inquiries. In this role, the Customer Service Representative will provide accurate billing related information, resolve billing issues, identify solutions to pay outstanding balances as well as collaborate closely with the billing department to ensure a positive patient experience.

Requirements

• 25 hours per week - First Shift Monday through Friday from 12:00 PM to 5:00 PM.
• High School Diploma or GED.
• Previous customer service experience.
• Previous medical billing experience is preferred.

Responsibilities

• Handle incoming calls from patients with billing inquiries.
• Provide accurate billing related information.
• Resolve billing issues.
• Identify solutions to pay outstanding balances.
• Collaborate closely with the billing department to ensure a positive patient experience.

What This Job Offers

• Job Type: Part-time
• Industry: Hospitals
• Education Level: High school or GED