Customer Service Representative

Tri-State Distributors • Ocala, FL

208d

About The Position

Tri State Distributors has an immediate opening for a Customer Service Representative to join our team in Ocala, FL. Established in 1983, Tri State Distributors has expanded to cover the southeastern United States as one of the leading suppliers serving the LP gas, HVAC, and Manufactured Housing industries. The company takes pride in maintaining traditional values of fair, dependable, and courteous service to all their valued customers. Each branch location is a free-standing profit center within the multi-branch company.

Requirements

• Basic PC skills required
• Ability to talk with customers by phone and receive orders
• Ability to speak English and Spanish desired
• Professional phone etiquette skills a must
• Inside Sales experience in a high-volume environment preferred
• Data Entry skills required
• Maintaining orderly paperwork
• Experience in Profit 21 P21 software preferred
• HVAC experience preferred
• High School or equivalent education

Nice To Haves

• Ability to speak English and Spanish desired
• Inside Sales experience in a high-volume environment preferred
• Experience in Profit 21 P21 software preferred
• HVAC experience preferred

Responsibilities

• Maintaining an established customer base through weekly calls and emails
• Utilizing reports to enhance inside sales
• Working hand in hand with the Outside Sales force
• Order entry
• Quote preparation
• Conducting sales calls
• Receiving products as needed

Benefits

• A Competitive Hourly Rate
• Benefits Package
• Medical
• Dental
• Vision
• 401k Plan
• Paid Holidays
• Vacation and Paid Sick Days
• Opportunities for Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Gasoline Stations and Fuel Dealers
• Education Level: High school or GED
• Number of Employees: 51-100 employees