Customer Service Representative

Luno Customer Acquisitions Inc. • Des Moines, IA

388d • $40,000 - $50,000

About The Position

The Customer Service Representative at Luno Customer Acquisitions Inc. is responsible for providing exceptional customer service to clients, addressing inquiries, and resolving issues efficiently. This entry-level position emphasizes effective communication, data entry, and collaboration with team members to enhance customer satisfaction and achieve team goals.

Requirements

• Bilingual in English and Spanish is preferred
• Excellent communication skills, both verbal and written
• Strong phone etiquette and active listening skills
• Ability to analyze customer needs and provide appropriate solutions
• Previous experience in sales or customer service is a plus
• Proficient in data entry and computer skills

Responsibilities

• Provide exceptional customer service to clients
• Answer customer inquiries and resolve issues in a timely and professional manner
• Upsell products or services to customers when appropriate
• Communicate effectively with customers to understand their needs and provide appropriate solutions
• Maintain accurate and detailed customer records through data entry
• Analyze customer feedback to identify areas for improvement in our products or services
• Follow company policies and procedures to ensure customer satisfaction
• Collaborate with other team members to achieve team goals

Benefits

• Competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed