Customer Service Representative
Belcan•Huntsville, AL
252d•$27
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About The Position
The Customer Service Representative position involves responding to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. This role includes performing many of the same duties as the experienced level but with more direct supervision and oversight. The representative will receive and/or place basic and routine telephone calls as they gain experience with the company's products and services. Additionally, they will solve simple customer problems and analyze customer service needs for communication to service and technical departments, frequently reporting to the Customer Service Manager.
