Customer Service Representative
Key Benefit Administrators•Charlotte, NC
396d•Remote
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About The Position
The Customer Service Representative (CSR) position at Key Benefit Administrators is a work-from-home role focused on delivering exceptional service to clients and members. The CSR is responsible for handling incoming calls, webchats, and emails, ensuring first-call resolution while maintaining a caring and empathetic approach. This role is integral to the company's mission of improving health through high-quality, cost-effective care, and is supported by a comprehensive benefits package and award-winning training program.
