Customer Service Representative

Telus International • Las Vegas, NV

141d

About The Position

Become a Customer Service Hero! Join Our Dynamic Contact Center Team. Are you passionate about turning customer challenges into success stories? We're seeking exceptional individuals to join our world-class customer service team in a role that's anything but ordinary.

Requirements

• 1-2 years of customer service experience with a knack for problem-solving
• A typing speed of at least 30 WPM with top-notch grammar
• Emotional intelligence and the ability to build rapport effortlessly
• A talent for simplifying complex information
• Resilience, adaptability, and a positive attitude
• High school diploma or equivalent
• Able to work on-site in Las Vegas, NV

Responsibilities

• Be the friendly voice (or typing fingers) behind our brand across phone, email, and chat
• Tackle a diverse range of customer inquiries with confidence and expertise
• Transform complex tech issues into simple, understandable solutions
• Manage your own ticket queue like a pro
• Collaborate with a fantastic team to ensure customer satisfaction

Benefits

• Flexible scheduling (24/7 operation)
• Comprehensive training programs
• Wide range of benefits and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Education Level: High school or GED