Customer Service Representative

Telus International-posted 3 months ago

Full-time • Entry Level

Las Vegas, NV

Publishing Industries

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Become a Customer Service Hero! Join Our Dynamic Contact Center Team. Are you passionate about turning customer challenges into success stories? We're seeking exceptional individuals to join our world-class customer service team in a role that's anything but ordinary.

Be the friendly voice (or typing fingers) behind our brand across phone, email, and chat
Tackle a diverse range of customer inquiries with confidence and expertise
Transform complex tech issues into simple, understandable solutions
Manage your own ticket queue like a pro
Collaborate with a fantastic team to ensure customer satisfaction

1-2 years of customer service experience with a knack for problem-solving
A typing speed of at least 30 WPM with top-notch grammar
Emotional intelligence and the ability to build rapport effortlessly
A talent for simplifying complex information
Resilience, adaptability, and a positive attitude
High school diploma or equivalent
Able to work on-site in Las Vegas, NV

Flexible scheduling (24/7 operation)
Comprehensive training programs
Wide range of benefits and perks

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